Privacy policy

We obtain the following information from you

• Name (including nicknames and pseudonyms)
• Age or date of birth
• Gender
• Occupation, employment history, and education
• E-mail address
• Phone number
• Address
• Information related to your payment method, such as credit card, bank account, e-money, etc.
• IDs used by customers for external services and other information that customers have authorized to be disclosed to the linked party according to the privacy settings of the external service
• Identification information generated by cookies
• Information related to the OS or device used by the customer, such as IDs generated by the OS, device type, device identifier, etc.
• Customer activity history on our website, such as time spent on our website, input history, purchase history, etc.
• Usage history of our apps, such as startup time, input history, purchase history, etc.

We use the information we obtain from our customers for the following purposes

• To accept registrations for our services, to identify and authenticate customers
• To manage the customer's usage history of our services
• To settle payment of usage fees
• To analyze the customer's activity history on our services and use it to maintain and improve our services
• For market analysis and marketing
• To provide information about our services
• To respond to customer inquiries
• To respond to actions that violate our terms and conditions or laws and regulations
• To notify you of changes to our services, discontinuation of provision, termination, or cancellation of contracts
• To notify you of changes to our terms and conditions, etc.
• To provide, maintain, protect, and improve our services in addition to the above

We will not provide personal data (Article 2, Paragraph 6 of the Act on the Protection of Personal Information) to any third party (including parties located outside of Japan) without obtaining the prior consent of the customer. (Article 2, Paragraph 6 of the Personal Information Protection Law) will not be provided to third parties (including parties located outside Japan) without prior consent from the customer. However, the following cases are excluded

• When the handling of personal data is outsourced
• In the event of an acquisition of the Company or its services
• When sharing personal data with our business partners (if there are specific cases of sharing, we will disclose the details separately)
• In other cases where provision to a third party is legally permitted by law.

We may change the content of this Privacy Policy from time to time as necessary. In such cases, we will notify you of the effective date and content of the revised privacy policy by appropriate means.

If you would like to request disclosure, correction, suspension, or deletion of your information, please contact us at the following e-mail address.

e-mail

In this case, we will be sure to confirm that the request is made by the person in question by presenting a driver's license or other method designated by the Company. Please note that an administrative fee of 1,000 yen per request for disclosure of information will be charged at the time of application, regardless of whether or not disclosure is requested.

Social Window Co.Ltd.

Jan 1, 2023 Established